Parallel payroll was not matching 6 weeks before cutover.
Client and Context
A national telecommunications company was 6 weeks from go-live when parallel payroll runs revealed persistent discrepancies. The SI delivery team had been unable to reconcile the gaps and the program was at risk of missing its cutover date.
The Problem
Parallel payroll results were not matching across 47 distinct configuration areas. Element definitions, balance feeds, and fast formulas all contained errors that had accumulated over months of fragmented ownership. The deadline was immovable.
Our Approach
Rapid assessment within 48 hours identified all 47 configuration discrepancies. The stabilization plan prioritized critical path items that would block go-live, with secondary fixes scheduled for hypercare. The team executed remediation across element definitions, balance feeds, and fast formulas in parallel.
Results
Go-live status
On-time
Issues identified
0Resolution time
0 weeks“We were 6 weeks from go-live and payroll was not matching. Payaptic stabilized the configuration and got us across the line on schedule.”
— Delivery Lead, National Telecom Program
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